Be Alert for Scammers

4/16/20 – If you have filed for unemployment benefits and are waiting for a call back from the New York State Department of Labor, please be cautious about providing personal information to callers. The recording on the NYSDOL mainline states that before an applicant provides any personal information to a NYSDOL caller, the DOL caller will verify they are calling on behalf of the NYSDOL and will provide the applicant with the claim type and filing date.

Do not respond to e-mails or text messages that ask you to disclose personal information, such as your:

  • Social Security number
  • Debit card number
  • Direct deposit bank account number
  • PIN number
  • If you believe that you have been a victim of unemployment fraud, you can report suspected fraud to the NYSDOL’s toll-free hotline at 888.598.2077 or click here to submit your report online.

You should also report this to the FTC and one of the three credit reporting agencies:

  • Report identity theft to the Federal Trade Commission (FTC) online at or by phone at 1.877.438.4338.
  • Contact one of the three CRAs to reduce the risk of accounts being opened in your name without your authorization. Place the alert by calling either Equifax — 888.766.0008, Experian — 888.397.3742 or TransUnion — 800.680.7289. If you place the alert with one agency, they will notify the other two for you.