Frequently Asked Licensing and Education Questions for COVID-19

The Education FAQs being provided by NYSAR are based upon what we believe to be true through ongoing communications with various state agencies. NYSAR’s role is to provide information in the best interest of all of our members in every part of New York, and where state guidance is unclear we offer the narrowest possible interpretation so as not to expose members to potential liability, as well as preventing the spread of COVID-19.

This FAQ was updated as of 11:30 am on 5/11/2020 and supersedes any prior information provided by NYSAR.


My real estate license is expiring but I haven’t completed my CE credit or renewed my license yet. What should I do?

Please be advised that pursuant to Executive Order 202.11, any license issued by the Division of Licensing Services that expires on or after March 27, 2020, shall remain in effect until May 26, 2020.  You will need to meet the requirements for renewal including the completion of CE credit requirements and submit your completed renewal application and fee by May 26, 2020, to avoid a lapse in registration.

If you cannot do so by May 26, 2020, due to COVID-19, you may apply for a hardship extension. The Division of Licensing Services may grant a six-month extension to complete the education required for license renewal. You must submit a request for a hardship extension prior to renewing your license. You will be required to submit the proof of education, once completed.  The request should be sent to [email protected] and the request should indicate that you are unable to complete the education due to the COVID-19 circumstances.

How can I satisfy my Continuing Education (CE) requirements?

NYSAR is offering, free to members, online courses to satisfy the required topics for license renewal including agency, ethics, and fair housing programs through InteractCE. Click here and scroll down to Free CE for Members.

The Division of Licensing Services is temporarily allowing educational providers to offer courses through the use of live broadcasting. Visit NYSAR’s Education Schedule for upcoming designation courses delivered via Zoom or check your local board’s website for available CE programs.

I registered to take the state licensing exam but it was cancelled. When will I be able to take it?

As of May 8, all examinations were cancelled through May 15.  Examination candidates should use the following link for up to date cancellation information:

I need to take the state licensing exam but I can’t find the locations and dates. Where can I find that information?

Those wishing to schedule an exam should visit: to create an eAccessNY account and register for an exam date and location, once they are available.