Frequently Asked Licensing and Education Questions for COVID-19

The Education FAQs being provided by NYSAR are based upon what we believe to be true through ongoing communications with various state agencies. NYSAR’s role is to provide information in the best interest of all of our members in every part of New York, and where state guidance is unclear we offer the narrowest possible interpretation so as not to expose members to potential liability, as well as preventing the spread of COVID-19.

This FAQ was updated as of 11:00 am on 7/15/2020 and supersedes any prior information provided by NYSAR.


My real estate license is expiring but I haven’t completed my CE credit or renewed my license yet. What should I do? (updated 7/15/20)

The Department is encouraging real estate licensees to complete their continuing education online.  If a real estate licensee has a hardship and cannot complete their continuing education online, and their license expires in the next 45 – 60 days then they can request a 6 month extension to complete their continuing education. To apply for the 6 month extension please submit a written request to [email protected].

As of July 6, The Division will begin the roll out of written examinations offered at exam sites located in regions that are currently in Phase 3 of reopening.  All examinations will be available based on established schedules and following all established recommended guidelines and safety requirements to prevent the spread of COVID-19.  Accordingly, all exam sites will reduce capacities to ensure that the recommended six-foot social distancing standards are followed.  For the immediate future, in order to effectively manage these standards, all written exams will require the exam candidate to schedule their exam date prior to appearing for an exam. Please visit the below link before attending your scheduled exam.

Mandatory COVID-19 PrecautionsChecklistcandidates should refer to this checklist prior to appearing for exam

I registered to take the state licensing exam but it was cancelled. When will I be able to take it? (updated 7/15/20)

The New York State Department of State Division of Licensing Services has recently begun the process of assigning new dates for people to take their real estate licensing exam that was postponed due to COVID-19.  After you receive confirmation via email, if the rescheduled date and time is not acceptable, candidates may reschedule their exam through their online account up to six days before the new date.

For more information on cancellations please visit

I need to take the state licensing exam (was NOT cancelled)but I can’t find the locations and dates. Where can I find that information? (updated 7/15/20)

Those wishing to schedule an exam (and were NOT previously cancelled) should visit eAccessNY and make an account to register.

Please note that all locations except NYC and Pomona are open.


I have students that need to complete qualifying final proctored exams, how do I handle doing this? (added 6/10/20)

During the COVID-19 period, the Division of Licensing Services will consider allowing course providers to temporarily administer exams in a distance learning format.  Each school needs to provide our office with a detailed description of their secure remote live proctoring process for approval.

How can I satisfy my Continuing Education (CE) requirements?

NYSAR is offering, free to members, online courses to satisfy the required topics for license renewal including agency, ethics, and fair housing programs through InteractCE. Click here and scroll down to Free CE for Members.

The Division of Licensing Services is temporarily allowing educational providers to offer courses through the use of live broadcasting. Visit NYSAR’s Education Schedule for upcoming designation courses delivered via Zoom or check your local board’s website for available CE programs.