Zoom Class Instructions

The NYS Department of State allows for the remote delivery of live instruction via Zoom. As your providing school, we are approved to manage the delivery of GRI classes, and other certification, designation and elective classes with a live instructor, to individuals via Zoom.

Please take some time to familiarize yourself with Zoom. Prior to class, you will need to know how to start your video, mute and un-mute yourself, raise your hand and post questions in the chat. You can learn about these ZOOM features and others by visiting the ZOOM Learning Center.  We recommend viewing the first four segments of the ZOOM Meetings video – Getting Started with ZOOM Meetings as an introduction to the platform.

In order to participate, you will need to use a device with a camera so that your participation may be verified by our staff throughout the class. YOUR CAMERA/VIDEO MUST BE ON FOR THE DURATION OF THE CLASS TO RECEIVE CE CREDIT.  Knowing that the instructor, moderator, and fellow participants will be able to see you, please dress appropriately as you would for a live, in-person class. Make your camera is pointed directly at your face during class to ensure you receive CE for the course, not at your wall or ceiling fan. No walking around or driving.  You will also need to use your microphone during the class.

Before class, please download the course manual and/or any class material provided and have it available on a separate screen to access during the class. Alternatively, you may print the manual to use during the class.

Please sign in to class at least 15 minutes early; please make sure you are familiar with where your camera/video and microphone controls are, how to raise your hand and where the chatbox is to type in your questions. This is critical so as not to delay the other participants.

We will be monitoring your participation throughout the program. Please be advised that, in order to earn credit, you’ll need to attend  for the entire duration of the class. Partial credit will not be given if you are absent for some of the class.

Please keep your microphone muted during the program unless you are called on by the instructor or if you need to ask a question. With the help of the moderator and your use of the chat function, the instructor will be able to respond to your questions during the sessions. If you have any issues connecting or during the class, you may call 800.239.4432 x219 for assistance.