Resolve Disputes

Resolve disputes – REALTOR Code of Ethics and Professional Standards

The New York State Association of REALTORS and its local member boards enforce the REALTORS Code of Ethics for those individuals who hold REALTOR membership or participate in a REALTOR Multiple Listing Service in the state of New York.  REALTOR boards and associations do not enforce the real estate license laws and regulations the real estate licensee must also obey. It is the Code of Ethics that separates REALTORS from other licensees, and we take enforcement of the Code very seriously.
There are two types of hearings: ethics (actions and words) and arbitrations (commission/business disputes). Alleged ethics violations can be filed by anyone (both REALTORS and consumers). Hearing panels, made up of REALTORS, have disciplinary powers that include continuing education requirements, letters of warning or reprimand, fines, suspensions and termination from membership. A board or association of REALTORS hearing panel may not take away a member’s real estate license.

The New York State Association of REALTORS conducts annual training sessions in various regions of the state for Professional Standards and Arbitration hearing panel members.

Click here for the New York State Association of REALTORS Code of Ethics, Arbitration, Mediation and Ombudsman Rules, Regulations and Hearing Procedures.

Click here for more information on arbitration.

Click here for more information on mediation.

Click here for more information on ethics complaints.